EASTER OPENING HOURS
In guidance with NHS England, The Reynard Surgery will be open over the Easter bank holiday weekend. Opening hours will be the same as normal and can be found on our opening times page.
The Reynard surgery is now offering video consultations. Due to COVID-19 we are asking patients to attend the surgery as little as possible and this is another tool we are now using to make this possible. To book a video consultation, download the app Airmid UK on your mobile. If you already have an online booking login use the same details on the Airmid UK app and it will show you all the available video consultations slots with our clinicians.
For more information and the links to download the app - visit our appointments page.
IMPORTANT INFORMATION REGARDING TEMPORARY CHANGES TO SURGERY OPENING HOURS
Due to the current COVID-19 situation. It is with regret, due to staff shortages, as from Monday 30th March we will be temporarily closing The White House Surgery until further notice. This is our branch surgery located in Mildenhall. Should you need any further information regarding anything to do with the closure, please contact The Reynard Surgery on 01638 552211.
ISOLATION NOTE TO GIVE EMPLOYERS
Use this service if you have been told to stay at home because of Coronavirus and you need a note for your employer.
This service is only for people who:
- have symptoms of coronavirus and have used the 111 online coronavirus service
- have been told by a healthcare professional they have symptoms of coronavirus
- live with someone who has symptoms of coronavirus.
If you are not sure if you need to stay at home, get the latest NHS advice on coronavirus.
If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work from home, you will not need an isolation note.
You can also use this service for someone else.
STAY AT HOME GUIDANCE FROM PUBLIC HEALTH ENGLAND
Please read the latest guidance regarding staying at home and advice for all patients on Immunosuppressants, issued by Public Health England.
Stay at home guidance
FACE TO FACE APPOINTMENTS CANCELLED
Please be aware that from Monday 16th March, all routine face to face appointments have been cancelled and amended to telephone consultations.
However the following appointments are still available (to patient who are not symptomatic):
- Children's vaccinations
- Smears (Restricted)
- Some dressings
- Cancer related injections
Please DO NOT come into the surgery to make an appointment.
If you need to collect your medication from the dispensary and have any flu like symptoms, please send a friend or family member on your behalf.
Please contact the reception team if you have any questions.
COVID-19 is a new illness that can affect your lungs and airways. It is caused by a virus called Coronavirus. You will need to stay at home if you have the following symptoms:
- A high temperature
- A new, continuous cough
DO NOT go to a GP surgery, pharmacy or hospital.
You DO NOT need to contact 111 to tell them you're staying at home.
Read advice from NHS England about staying at home.
Use the NHS 111 online coronavirus service if:
- You feel you cannot cope with your symptoms at home.
- Your condition gets worse.
- Your symptoms DO NOT get better after 7 days
Only call 111 if you cannot get help online.
eConsult NOW LIVE
eConsult enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
The Renard Surgery eConsult page is now live.
SEASONAL INFLUENZA VACCINATION
Please don't forget that it is not too late to protect yourself against seasonal influenza. People aged 65 and over, those living with a long-term health condition, pregnant women, main carers and some young children are entitled to a free flu vaccination. If you have an underlying health condition you are more susceptible to flu and if you catch it you are more likely to end up in hospital. In order to prevent a 'flu pandemic, it is important that as many eligible people are vaccinated !
Contact your GP practice or pharmacy and get protected.
IMPORTANT IMFORMATION REGARDING THE WHITE HOUSE DISPENSARY
The White House Surgery Dispensary, Mildenhall, has now closed. The Surgery is still open for all normal appointments with the Doctors and Nurses and you can collect your medication from The Reynard Surgery, Red Lodge. We apologise for any inconvenience.
If you have any questions please contact 01638 750074 for more information.
WE NEED YOU!!
JOIN OUR PATIENT PARTICIPATION GROUP (PPG)
We believe that the provision of good healthcare depends on cooperation between the provider (us!) and service user (our valued patients), and we are expanding our Patient Participation Group. Your opinion matters, and you can make a positive contribution to the services we provide. If you are interested in joining our PPG, please contact the Surgery and leave a message for Jess or Judith.
Even if you do not wish to join a formal group, we are always interested in hearing your opinions and ideas about how we can improve our service to you.
Speak to our reception staff today for more information.