NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

Answer Total
Very Good 1648
Good 372
Neither Good Nor Poor 104
Poor 69
Very Poor 63
Don't Know 7

What you had to tell us

We asked... "Can you tell us why you gave that response?"

Comment Date
It's very difficult to get to see a GP without making a phone consultation first Saturday 30 December 2023
The surgery was very clean ,well organised and the people very professional friendly and knowledgeable in their jobs Wednesday 15 November 2023
Dr. Tooley is amazing; front office staff, however, lacks compassion Wednesday 15 November 2023
Because it is excellent Service .Allways very helpful and kind. I would of given Excellent but not a box to tick for that.Thankyou Reynars Surgery for yiour Service and helpfulness. . Wednesday 15 November 2023
The nurse I saw was very polite and helpful. Friday 10 November 2023
Dr Qureshi was fantastic, he insisted on seeing me at the surgery and helped me with everything I needed. He reassured me and acted accordingly. Full of information and out my mind at ease. Because of this I was urgently seen at the hospital for a scan. He was amazing. Lucky to have a doctor like this. Friday 10 November 2023
I’ve been a patient of dr Hopkinson fo 30 years and have always had exceptional treatment Friday 10 November 2023
Consistently helpful and friendly team - every time I visit, I am reminded of how lucky I am to have such a great GP practice - thank you for everything you do Friday 20 January 2023
I am new to this Surgery but really impressed the staff are lovely Friday 2 December 2022
Whilst appointments are still completed over the phone this is a very efficient way of asking advice. The Drs always call as scheduled and if they need you to come in to be seen this can be arranged within days. The reception and dispensing people are very kind and approachable and my interactions with the Doctors today has been successful and professional. Resolving long term problems which other surgeries (out of area) where unable to resolve. Tuesday 26 July 2022